I'm trying to grow my Merch by Amazon business, and I'm struggling with their design review process. I just submitted a design with a cultural reference to "moved cheese", and I included the words "drive by managing", referring to a manager who walks by spewing orders before disappearing back into the hole from which they emerged. Apparently, the idiotic AI they use to accept or reject designs thinks "drive by" is a reference to drive by shootings. They rejected my design, saying it cannot be sold in youth sizes. They gave me the option of resubmitting after removing the youth option. Seriously?
I emailed them asking for an actual human being to review the design. I'll update this post once I hear back.
UPDATE: I never heard back from merch support. So, I edited the description to "walk-by managing", resubmitted, and it was again rejected for youth sizes. Apparently, "drive-by" wasn't the offending language. I don't have time to appeal this, so I just removed the youth sizes from the listing. It was approved within 3 minutes.
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